FAQ - RHB Langkawi Ride 2019

When does the registration for RHB Langkawi Ride 2019 start and end?

The registration will commence on 8 January 2019 and end on 8 March 2019 or upon reaching the limit of 1,200 participants.

When does the early bird discount start and end?

The early bird discount will commence on 8 January 2019 and end on 6 February 2019.

Does the registration fee include insurance coverage?

Yes, the insurance coverage will be provided during the participant’s ride, at the event on 13 April 2019.

Steps to register

  1. Go to www.rhblangkawiride.com, choose the category you want to participate, click Register, you will be redirected to www.gosportz.my the technical partner page of this event to proceed with registration.
  2. At registration page, if you are an existing www.gosportz.my member, just login. If No, you can choose to create a new account and activate the account then return to register or you can just proceed to register without the need to login but this will not create a registration history for your subsequent easy retrieval of your registration records except for the registration confirmation email serve as the only record of your successful registration.
  3. Proceed to complete the form and choose your payment method, tick the Rules and Regulations box and submit.

What are the payment modes available for registration?

There is one(1) way of payment: Online payment.
For Online payment, you need to click on IPay88 button and follow the online procedures accordingly.

How do I register if I am under the age of 18?

If you are under 18 years old, you will need your Indemnity Declaration Form. Complete the indemnity section found on the online registration form.

How do I know if my registration was completed?

For online payment, when your payment is completed, a confirmation email will be sent to the email address that you had provided during the registration process.

Any Group registration form?

Yes, Group registration is available with a maximum of 5 members per registration. 

I did not receive the confirmation email, what should I do?

  1. You may not have receive the confirmation email for one of the following reasons:
  2. You provided an erroneous email address when registering.
  3. The email might have been treated as a spam email and diverted to your junk box.

Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and provide:
Transaction ID
We will reply within three to five working days.
Alternatively, you can call us at 03 – 9056 2370, between 9.00am to 6.00pm on weekdays.

Why my user account failed to login or blocked?

Email activation not done, please search back GoSportz email, click on the activation link or email to This email address is being protected from spambots. You need JavaScript enabled to view it. to unblock.

Do I get a refund if I choose not to participate or I am unable to make it on the day after registering for the event?

No, all the registration fees are non-refundable.

Can I change categories after I complete my registration?

No, you are not allowed switch to another category after completing your registration.

Can I change my event apparel size after complete my registration?

No, you cannot change your event apparel size after completing your registration. Please refer to the size chart at the home page to choose your preference.

Can I get my friend to cycle on my behalf?

No, registration for RHB Langkawi Ride 2019 is non-transferable for safety reason and ease of identification and contact purposes if any emergency arises.

When is the race pack collection?

Race pack collection will be available at: To be advised
Please bring along your IC and confirmation email (soft copy will do) to claim yours.

Can I help my friend / group member to collect the race pack?

You may authorize your friend to collect on behalf by bringing his / her IC, confirmation slip & Authorization Form to collect the race pack.

Event day

What should I bring on the event day?

Please bring along your IC/ Passport to verify the identity of participants.

What are the route for the various categories?

Kindly refer to home page to get the information of routes for each category.

Am I required to have a bicycle to join this event?

Yes. You need to have a bicycle to join this event.

Can I rent a bicycle at the venue on event day?

No, you are unable to rent a bicycle on the event day as there is no rental service provided on event venue.

How can I get to the event location?

You can reach the location by car, taxi or cycling. Kindly refer to the Location to get the exact location details

What are the bicycles that are allowed?

Road Bikes, Sports Bikes, Touring Bikes, Hybrid Bikes, Mini Velo Bikes, Folding Bike and Mountain Bikes are allowed.
The following bikes are STRICTLY NOT ALLOWED for any category: 
- Bikes with Disc Wheels / Rim Covers; 
- Bikes with Aero or Extension Bars;
- Bikes with Fixed Wheels with No Brakes; 
- Fixie Bikes; - Specialist Time Trial Bikes; 
- Motorized Bikes; 
- Unicycles 
- Scooters.

Is there any support car in case cyclist got problem?

Yes, we will have support cars and marshal.

Will my timing be recorded?

Only participants riding in the 100km and 75km will have their timings recorded. They can view their timings at www.rhblangkawiride.com within 5 working days after the event.

Do I get to win a prize if I finish first in my category?

Yes, please refer to Event Prizes for details.

If I miss the flag-off time for my category, can I join another category?

No, you are not allowed to join another category if you miss the flag-off time. This is to ensure a smooth road opening process.

Is there a cut-off time for my ride?

Yes. For safety reasons, if the appointed officials of the Event Organiser decide that the participants are unlikely to complete their ride within the stipulated cut off time, such participants will be diverted to designated points for pick-up arrangement.

Cut-off time for 100km: TBA
Cut-off time for 75km:TBA

Will I still receive a medal if I exceed the cut-off time?

No, you will not receive a medal.

Will there be any bag deposit service?

No, bag deposit services will not be provided.

Corporate Team bike rides

How do I sign up my company for the corporate team bike rides?

Corporate bike ride is open to registration. Please send an email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for further inquiry.

What are the payment modes for corporate team registration?

For corporate team bike rides, online payment is available.

I had paid for my company to sign up. If my employees are not able to complete their registration by the closing date, can they still participate?

Yes, you are allowed to swap the members in corporate team after you obtained the approval from organizer.

Do we get to win any prizes in the corporate bike rides?

If your company registers to take part in The Corporate Team category, only the Champion will entitle for the Trophy & Cash reward. The score of best 3 members in a team will be taken into account to determine the team that won the champion.

Can I still be eligible to qualify for individual’s category as a member of corporate team?

Yes, every individual in a corporate team is eligible to win the title of the respective category of 100km men open, men veteran or women open.

Will you be providing a delivery or bulk collection service for the event packs?

No delivery or bulk collection service will be provided. However, there will be a dedicated collection counter for companies taking part in the Corporate Bike Rides at the Event Pack Collection Point.

Children’ bike ride

What is the age limit for kids’ category?

There is no special Children's category but under our 25km Adventure Ride, children of aged 13 and above as at 31 December 2019 (this is our cut-off date of the qualifying age for the event). For example, if you will be aged 12 on 31 December 2019, but will turn 13 on 1 January 2020, you are still not allowed to participate in this event.

Is there any requirement for joining Adventure Ride?

Yes, for under 18 years old, you will need to get the approval from your parent/ guardian and request them to sign Indemnity Declaration Form. Please email the duly signed copy to us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Can I accompany my child during the ride?

No, parents/ guardian is not allowed to accompany your child during the ride unless you are also one of the participants of the same Adventure Ride.